HoverBot

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Fictional demo: Tally & Torque is not a real shop.

Fictional HoverBot demonstration. Tally & Torque is not a real shop. Every product, price, stock status and policy on this site was invented to show what a HoverBot assistant does with a real knowledge base. Nothing here can be bought and nothing will be delivered.

Delivery and returns

Next working day, free from $80.

Or collect it from the store for free. Here is every charge, worked out, and every return rule, case by case.

Under $80
$12 per order, however many items or packs.
$80 or more
Free. The threshold counts the goods only, not the delivery charge.
When
Ordered by 2pm on a working day: the next working day. After that, or at a weekend: the working day after.
Hours
Monday to Friday, 9am to 6pm. No choice of time window.
Where
All of mainland Singapore at one price. Not Sentosa, Jurong Island or offshore islands.
Collection
Free at any size. SMS within 2 hours when it is ready, held for 7 days.

Fixing

M8 x 75 mm · pack of 10 · $12.80 a pack, $11.50 from 10 packs

4 packs of 10

The sum

4 × $12.80
$51.20
Delivery, under $80
$12.00
Total, delivered$63.20

$28.80 more in goods and delivery is free.

Ordered by 2pm on a working day, it arrives the next working day.

Returns

Can it go back? It depends what it is.

30 days for a change of mind, unused and in its packaging. Faults within 7 days are replaced or refunded in full. Opened and tinted paint, used bits and used power tools are the exceptions.

The item

Why it is going back

Days since you bought it

Day 3

7 days: faults30 days: change of mind

No, not for a change of mind

An opened tin cannot go back because you changed your mind, or because the colour looks different on the wall. If it is faulty, it goes back within 7 days.

The delivery charge on the original order is not refunded.

Refunds reach the original payment method within 5 working days of the return arriving.